Help Hub

Once you complete your application to Brightpoint, you will be assigned a coach called a new student navigator who will help guide you through the entire admission and registration process. You should hear from your new student navigator via text and email within a few days of applying to the college, and your new student navigator will help you complete your next steps. 

You can also contact the Help Hub to schedule an appointment with your new student navigator. Learn more about getting started at Brightpoint. 

The semester dates and deadlines can be found on our academic calendar. Each semester has different sessions including 15-week, 7-week, and 5-week courses. Your new student navigator will help you figure out which sessions work best with your schedule.”

For new students, your new student navigator will help you figure this out when they meet with you. 

If you are a continuing student and in a major, you should contact your faculty advisor. You can find your advisor’s contact information in EAB Navigate or the Student Information System in myBrightpoint. Want to make an appointment with your faculty advisor? It’s easy to see availability and set a time using EAB Navigate. You can also view your remaining major requirements in SIS. Watch this YouTube video on viewing your remaining major requirements. 

If you are a continuing student who is not in a major, you have an assigned Help Hub advisor who can help you. You can reach out to them through EAB Navigate or contact the Help Hub for assistance. 

View our complete searchable class schedule and then register using the Student Information System in myBrightpoint or EAB Navigate.

You can also search for and register for courses using either SIS (located in the myBrightpoint portal) or EAB Navigate.

How-To: Searching For Classes Using SIS - YouTube
How-To: Registering for Classes Using SIS - YouTube
How-To: Register for Classes Using Navigate - YouTube

You can learn more about the holds on your account and how to resolve them by logging into your EAB Navigate account. New students should consult with their new student navigator on how to resolve these holds. Continuing students should contact the Help Hub for assistance in resolving holds.

Contact the Help Hub for technical assistance. They can help you with your login and the multi-factor authentication. 

MFA How-Tos

Your payment deadline depends on when you register. 

Payment for the winter mini session is due December 11, 2023.

If you register for classes before December 17, 2023 and have not taken certain steps toward payment, you will need to complete an Enrollment Check-in.

If you need help with payment, please contact our Help Hub. 

If you are dropped from a class for non-payment and the course registration has not ended, you can re-enroll in the class and pay for it through SIS. If the deadline has passed or you have been dropped for a reason other than non-payment, please contact the Help Hub to help figure out the correct next steps.

Please contact our Help Hub, and we will be most happy to assist you.