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Payment FAQs

Paying for Tyler Navigation

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  • Brightpoint does not generate bills for tuition and fees. It is your responsibility to make sure you pay your tuition and fees by the deadlines listed. If you do not pay all tuition and fees by the appropriate date, you may lose some or all of your classes, referred to as having your classes “dropped."

    All students, including online students, must pay all mandatory fees – student activity fee, technology fee and student parking fee, as well as any course material fees at the same time as their tuition. Partial payments (for example, paying for one class out of several classes or only paying a fractional amount of one class) are not sufficient to hold all classes.

  • Tuition and fee payments may be made online through myBrightpoint using a Visa, Mastercard or e-check from your bank account. Payments can also be made in person via check, cash, money order or Visa or Mastercard at the Cashier's Office.

  • As long as you have received notification through the Student Information Center of your financial aid award from the Financial Aid Office or you have verified your eligibility in myBrightpoint, your enrollment will be guaranteed. If you have not received this confirmation of your financial aid, you will be responsible for full payment of tuition and fees.

    If your financial aid award does not cover your total charges, you will be responsible for paying the remaining balance by 5 p.m. in person at the Cashier’s Office or 11:59 p.m. online on the deadlines listed.

    If your financial aid is processed after you register and pay, you will be reimbursed for any tuition and fees covered by your award once your aid has been disbursed to your student account. This usually occurs approximately three weeks after the last day to drop courses with a refund.

  • As long as you have submitted written authorization to bill your military sponsor, your enrollment will be guaranteed.

    Contact the Military & Veterans Education Office for more information.

  • As long as you have submitted written authorization to the Financial Services Office for the college to bill your employer, your enrollment will be guaranteed. However, if your employer wants to send payment absent of a contract between Brightpoint and the employer, the college cannot guarantee your enrollment.

    If you have not received appropriate written authorization from your employer, you will be responsible for full payment of tuition and fees. The final day that the cashier will accept a billing authorization is the designated last day to drop with a refund for the regular session (regardless of the start date of the class).

    If your sponsor does not agree to be obligated for the full cost of tuition and fees, you are responsible for paying the remaining portion of the tuition on the nearest payment due date after submitting your letter of authorization to bill the sponsor. Any unpaid amounts will put you in jeopardy of being dropped from all classes that you have enrolled in.

  • If your tuition is being waived because you are a senior citizen or a war orphan, you must notify the Admissions and Records Office immediately if you add or swap classes. If you fail to notify the Admissions and Records Office of changes in your schedule, you may be dropped from your classes.

  • Students will be notified about their refunds through the Student Information Center when processed.

  • If you register and pay yourself and then receive notification of tuition assistance from a source other than financial aid, you will not be refunded by the college. You will need to seek reimbursement from the organization that provided assistance.

  • We cannot guarantee a seat in the class or classes you want. You can only enroll if there is still space in the class and payment is received by the deadlines listed.

May 9, 2025: Student Services

May 9 is Commencement Day! The Help Hub and the offices associated with it, Testing Center, Dean of Students Office, Student Engagement Office, and Student Activities Office will close early that day so staff may assist with the ceremony. The offices will close as follows: 

  • 12:30 p.m. – Midlothian Campus offices close 
  • 1:00 p.m. – Chester Campus offices close

Brightpoint
Chester Campus
13101 Route 1 (Formerly Jefferson Davis Highway) Chester, Virginia 23831-5316
Phone 804-796-4000
Phone 800-552-3490
TDD 804-796-4197 - TDD
Midlothian Campus
800 Charter Colony Parkway Midlothian, Virginia 23114-4383
Phone 804-796-4000
Phone 800-552-3490
TDD 804-796-4197 - TDD

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