TimelyCare –Virtual Mental and Emotional Support for Students
As a Brightpoint student, you are eligible for TimelyCare, a free mental and emotional support program for students that provides 24/7 access to virtual mental health and emotional care from anywhere in the U.S. If you're feeling anxious, overwhelmed, or are struggling with other mental health issues, you can talk to a licensed provider during secure video visits from your smartphone, laptop, or desktop computer.
We encourage all students to set up an account, so you can easily access the service if you are experiencing mental health or emotional issues, now or in the future.
Watch a video about TimelyCare.
Frequently Asked Questions
Q. How do students access TimelyCare?
A. Students can access TimelyCare by logging into myBrightpoint or by registering at timelycare.com/vccs. You can then have visits from any web-enabled device – smartphone, laptop, or desktop.
Q. Who can use TimelyCare?
A. Any current students at Brightpoint.*
Q. What services are available?
A. There are six services available:
- TalkNow: 24/7, on-demand emotional support to talk about anything, including anxiety, relationships, depression, and school-related stressors.
- Scheduled Counseling: Choose the day, time, and mental health provider that works best for you (6 visits per year).
- Health Coaching: Develop healthy lifestyle behaviors for nutrition, sleep habits, time management, and mindfulness.
- Psychiatry: Appointments are available through referrals.
- Self Service Self-Care: Visit the "Explore" page within the TimelyCare app for guided self-care content.
- Basic Needs Support: Access to free or reduced-cost community resources, including food and housing assistance, transit support, childcare, and finances.
Q. How much does a visit cost?
A. TimelyCare services are free to current Brightpoint students.
If you are struggling with mental health, emotional, or lifestyle issues, it’s easy to get started with TimelyCare today. It only takes a few moments to register.
*Dual enrolled students are not eligible to access this service and students under the age of 18 require parental permission to access telehealth services.
Winter Break: December 24, 2025 – January 2, 2026
The college will be on Winter Break, from Wednesday, December 24, 2025 through Friday, January 2, 2026. During Winter Break, the campuses will be closed, and there will be no on-campus classes or services. Some remote services will be available. Information on these services and how to connect to them are outlined in our news section. Registration for Spring 2026 classes will continue online during Winter Break. Current students may sign up and pay for their classes through their SIS account in myBrightpoint. Our campuses will reopen on January 5, 2026.