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Help Hub

Help When You Need It

Brightpoint experts are available to get you the answers you need. Not sure who to ask? Ask us.

  • Text Us: 804-476-0401- please include what topic you need help with 
  • Call Us: 804-796-4000 
  • Visit Us: Moyar Hall, M101 (Chester)/Trailblazer Hall, T115 (Midlothian) 

We're Here to Support You

Brightpoint experts are available to get you the answers you need. Are you a new student looking to get started? Are you a continuing student with questions about changing your major or filing your FAFSA? Or, do you need technical support? We’re here to help you with advising, admissions, financial services and more. 

Visit the Help Hub on campus:
Chester Campus: Moyar Hall, room M101
Midlothian Campus: Trailblazer Hall, room T115  

Can’t come to campus? No problem! Contact us by phone, text or email. 
Call: 804-796-4000
Text: 804-476-0401 (include the topic you need help with)
Email: Helphub@brightpoint.edu

Not sure who or what to ask? Ask us. Not sure what to do? Let us help. Not sure where to go? Come to us, and we’ll do our best to brighten your day in the process.  
 

  • Assistance with tutoring, including writing, STEM (Science, Technology, Engineering, Mathematics), business, and study skills/tech help.

    Request a Call Back: Monday–Friday, 9 am–5 pm
    Phone: 804-594-1542 (Midlothian)
    Phone: 804-706-5244 (Chester)

    In-person drop-in tutoring: Monday-Thursday, 10 am-6 pm
    Chester: Moyar Hall, Room M222 
    Midlothian: Elaides Hall, Room E117 

    Virtual Tutoring: 7 days a week, by appointment only

    *All appointments can be setup by using EAB Navigate in the myBrightpoint portal

    Visit us on the web
    Email us

  • Assistance with resume and cover letter writing; interview preparation; job and internship searches.

    Email to schedule an appointment
    Visit us on the web

  • Research help; computer labs; printing.

    Live Texting Hours: Monday–Thursday, 8 am–7 pm and Friday, 8 am–5 pm
    804-331-9444

    Zoom Office & Chat Hours: 24/7
    Enter the Ask-a-Librarian Chat

    Email us
    Visit us on the web

  • Request an ID remotely, student activities, and how to start a club.

    Live Phone Hours: Monday–Friday, 8am–5pm

    804-594-1516

    Email us
    Visit us on the web

  • Distance education testing; CLEP; TEAS; ITE 115 Challenge Exam.

    Live Phone Hours: Monday–Thursday, 8am–8pm and Friday–Saturday, 8am-5pm
    804-594-1555 (Midlothian)
    804-706-5234 (Chester)

    Zoom Office Hours: Monday–Thursday, 10am–7pm and Friday–Saturday, 10am-4pm
    Enter the Testing Center Zoom Office

    Email us
    Visit us on the web

Help Hub

Chester Campus

Contact
804-796-4000
Helphub@brightpoint.edu
Location

Moyar Hall, room M101

Hours

Monday - Friday, 8:00 a.m. - 5:00 p.m.

Midlothian Campus

Contact
804-796-4000
Helphub@brightpoint.edu
Location
Trailblazer Hall, room T115
Hours

Monday - Friday, 8 a.m. - 5 p.m.

March 24 – Help Hub and Student Services Hours

Due to a staff meeting and training, on Friday, March 24, several student services offices will be closed, starting at 11:30 a.m. on the Chester Campus and 12:00 p.m. on the Midlothian Campus.

Offices and services that will be closed and unavailable, on both campuses and remotely, include: Help Hub, Financial Aid, Admissions and Records, Business Office, Cashier’s Office, student navigators and advisors, and tech support.  

Brightpoint
Chester Campus
13101 Route 1 (Formerly Jefferson Davis Highway) Chester, Virginia 23831-5316
Phone 804-796-4000
Phone 800-552-3490
TDD 804-796-4197 - TDD
Midlothian Campus
800 Charter Colony Parkway Midlothian, Virginia 23114-4383
Phone 804-796-4000
Phone 800-552-3490
TDD 804-796-4197 - TDD

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    • Get Started
    • Tour Brightpoint
    • Virtual Info Sessions
    • Orientation
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    • High School and Homeschool Programs
    • International Students
    • Military & Veterans Educational Benefits
    • Great Expectations
    • Admissions & Records
  • Academics & Programs
    • Majors
    • Career Clusters
    • Declaring a Major
    • Register for Classes
    • Beginning Coursework
    • Academic Support
    • Transfer
    • Online Learning
    • Division Offices
    • Exam Schedule
    • Class Schedule
    • Academic Calendar
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    • Educational Travel
    • Drop, Withdraw, Request to Repeat
  • Training & Workforce
    • Brightpoint: Good for Business
    • Career Training Programs
    • CCWA
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  • Paying for Brightpoint
    • Tuition and Fees
    • Pay Your Tuition
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    • Admissions & Records
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    • Bookstore
    • Career Services
    • Graduation
    • Help Hub
    • Library
    • Military & Veterans Education Office
    • Student Accessibility Services
    • Student Activities
    • Student Support
    • Technology Support
    • Testing Center
    • Tutoring in the ARC

Actions

  • myBrightpoint
  • Apply Now
  • Give to Brightpoint

Resources for…

  • Future Students
  • Current Students
  • Alumni
  • Donors
  • Faculty & Staff

Secondary

  • About
  • Locations & Tours
  • Brightpoint A-Z