TimelyCare –Virtual Mental and Emotional Support for Students
As a Brightpoint student, you are eligible for TimelyCare, a free mental and emotional support program for students that provides 24/7 access to virtual mental health and emotional care from anywhere in the U.S. If you're feeling anxious, overwhelmed, or are struggling with other mental health issues, you can talk to a licensed provider during secure video visits from your smartphone, laptop, or desktop computer.
We encourage all students to set up an account, so you can easily access the service if you are experiencing mental health or emotional issues, now or in the future.
Frequently Asked Questions
Q. How do students access TimelyCare?
A. Students can access TimelyCare by logging into myBrightpoint or by registering at timelycare.com/vccs. You can then have visits from any web-enabled device – smartphone, laptop, or desktop.
Q. Who can use TimelyCare?
A. Any current students at Brightpoint.*
Q. What services are available?
A. There are six services available:
- TalkNow: 24/7, on-demand emotional support to talk about anything, including anxiety, relationships, depression, and school-related stressors.
- Scheduled Counseling: Choose the day, time, and mental health provider that works best for you (6 visits per year).
- Health Coaching: Develop healthy lifestyle behaviors for nutrition, sleep habits, time management, and mindfulness.
- Psychiatry: Appointments are available through referrals.
- Self Service Self-Care: Visit the "Explore" page within the TimelyCare app for guided self-care content.
- Basic Needs Support: Access to free or reduced-cost community resources, including food and housing assistance, transit support, childcare, and finances.
Q. How much does a visit cost?
A. TimelyCare services are free to current Brightpoint students.
If you are struggling with mental health, emotional, or lifestyle issues, it’s easy to get started with TimelyCare today. It only takes a few moments to register.
*Dual enrolled students are not eligible to access this service and students under the age of 18 require parental permission to access telehealth services.